{"id":2327,"date":"2026-04-02T15:46:33","date_gmt":"2026-04-02T15:46:33","guid":{"rendered":"https:\/\/insight.thomsonreuters.com\/sea\/legal\/?post_type=insight_resource&p=2327"},"modified":"2026-04-02T15:59:41","modified_gmt":"2026-04-02T15:59:41","slug":"2026-ai-professional-services-trends-analysis","status":"publish","type":"insight_resource","link":"https:\/\/insight.thomsonreuters.com\/sea\/legal\/resources\/resource\/2026-ai-professional-services-trends-analysis","title":{"rendered":"2026 AI in Professional Services Report"},"content":{"rendered":"\n

This article was originally published by the Thomson Reuters Institute<\/a> and is repurposed here with permission.<\/em><\/p>\n\n\n\n

Based on perspectives from 1,500+ global professionals, the 2026 AI in Professional Services Report<\/strong> (formerly Generative AI in Professional Services<\/em>) identifies how GenAI and Agentic AI are fundamentally reshaping the legal, tax, and accounting sectors.<\/p>\n\n\n\n

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2026 marks the strategic phase of AI \u2014 one where organizations redefine workflows, reshape value, and build AI directly into the foundation of their business strategy<\/em>
Mike Abbott , Head of Thomson Reuters Institute<\/p>\n<\/blockquote>\n\n\n\n

3 mission-critical insights for 2026<\/h2>\n\n\n\n

In 2026, the gap between “using AI” and “mastering AI” is the new competitive frontline. This report reveals the data behind the 40% adoption surge and the rise of autonomous workflows. Below are the 3 mission-critical trends<\/p>\n\n\n\n

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  • The 40% tipping point<\/strong>: Org-wide AI adoption has surged from 22% to 40%. Standardized integration is no longer optional.<\/li>\n\n\n\n
  • The rise of Agentic AI:<\/strong> 15% of elite firms have moved beyond chatbots to Autonomous Agents that execute multi-step workflows.<\/li>\n\n\n\n
  • The ROI blind spot:<\/strong> Only 18% of firms currently track AI\u2019s business value. Learn how to bridge the measurement gap<\/li>\n<\/ul>\n\n\n\n

    Key insights from the report include:<\/strong><\/p>\n\n\n\n

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    • From adoption to strategy:<\/strong> Why the era of AI experimentation is over and strategic integration now matters<\/li>\n\n\n\n
    • GenAI at scale<\/strong>: How AI is already reshaping workflows across professional services<\/li>\n\n\n\n
    • The rise of agentic AI:<\/strong> What autonomous AI means for productivity, risk, and control<\/li>\n\n\n\n
    • Measuring success: <\/strong>Why most organisations still struggle to define and track AI ROI<\/li>\n\n\n\n
    • Client and firm misalignment:<\/strong> Where expectations around AI use remain unclear<\/li>\n\n\n\n
    • Business model implications:<\/strong> How AI is forcing a rethink of pricing, value, and professional roles<\/li>\n<\/ul>\n\n\n\n

      Download the 2026 AI in Professional Services<\/strong> to understand how AI is changing professional services today and what leaders must do to ensure AI delivers strategic, measurable value in the years ahead<\/p>\n\n\n\n

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