In decades past, a lawyer’s day-to-day work was largely a mystery to clients. Whether intentional or not, most law firms operated under a business model shrouded in secrecy, where information…
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Lawyer and Client Collaboration: The Key to Client Retention?
If you want to be a successful law firm, you need to keep your clients happy — and one of the best ways to do that is by collaborating with your clients.
In fact, effective and continual lawyer-client collaboration and communication can help prevent a wide range of common client complaints.