With decreasing spend and increasing workloads clients are asking firms to do more with less. This means firms must innovative their revenue tactics.

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Any GC or legal ops director worth their salt knows they face two stark realities: doing nothing is no longer an option; but whatever they do first has to work and must do so quickly and within budget.

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“Working from home full-time is an entirely different experience, particularly working from home for an extended period of time, which can be fairly stressful,” said Kevin Luo, Assistant General Counsel; GM, Asia-Pacific R&D Group Legal at Microsoft.

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In order to get from A to B, firms need to embrace fast-track process improvement methodologies. This is an area that is unique to each law firm, of course, because there are so many aspects to consider.

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The 2020 Report on the State of the Legal Market — produced by Thomson Reuters Legal Executive Institute and the Georgetown Law Center on Ethics and the Legal Profession — focuses on not only the scale, but also the pace of change in today’s legal environment.

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